Yebhi.com Review

This Too...

My Ratings: 2.5/5


Yebhi.com was started as bigshoebazaar.com but now they have diversified their product categories hence the change in name. It offers free delivery on all items with 24x7 customer support, 48hrs delivery and 30-days return policy.

They have wide categories, mainly

1. Shoes

2. Clothing

3. Bags

4. Lifestyle- Eyewear, fragrances, camera, tablet, mobile and mobile accessories.

5. Jewelry & Watches

6. Home and Kitchen- Home appliances, entertainment, home furnishing, gifts, home décor & home furnishing.

There are few other categories and you can even recharge your mobile through this site.

Product search

Searching a product is quite easy. You can narrow down your choices or can directly search for a specified product by ‘search’ option. Importantly, this is nothing new as almost all the online portals are following the same procedure.

Like all the other portals, this portal is also not free of errors. Many times I have noticed that an item is visible for a specified ‘size’ search but while ordering, the message comes that it is out of stock or recently sold out. I will not say that it is extremely negative point but there is definite scope for improvement.

My Good Experiences

Although I have watched some TV commercials of yebhi.com, but I exactly don’t remember that how I landed on this site. In last six months, I have experienced all the major online portals of India and I can confidently say that this site delivers product really very fast. Many times, I have received shipping details with in few hours of placing my order (though it is not a guarantee of shipping). It seems as if their logistics department is always ready with the packaging.

The customer support is quite helpful. And the best part is that the waiting time to get connected to a customer support executive is very less, it hardly exceeds one minute.

My Bad Experiences

This site says that you can return a product with in thirty days of receiving it without mentioning any reason and they will refund the amount in cash or voucher. As per their conditions, it is mentioned that they will also refund the courier charges.  I too have returned the items three times (if I exactly remember). First time, they contacted me and as per my wish refunded the money.

Second time, they tried to contact me and since I could not be contacted they generated discount voucher and mailed it to me. I wanted cash refund so I mailed them to transfer it to my mentioned account number (the item was ordered COD). Ironically, no one responds to my mail. I mailed them 3-4 times in a span of 3 days without any response from their side. Finally I called them and they agreed to send the amount by cheque (they don’t have provision to transfer the amount in one’s account number). And the last time when I returned the product, no one tried to contact me, instead they mailed me the discount voucher without asking my consent.

Once, I ordered a converse shoe to gift it to my brother. When I received the shoe, I was shocked to see the condition. It was packed in a yebhi.com box (against the expected branded ‘Converse’ box) and the condition of the shoe was like it was used for last one year. And more interestingly, I ordered number-9 but received number-10 shoe. It was a blunder from their logistics and quality check department (if there is any).

Now, I would like to mention the return shipping charges. I was never refunded any amount against shipping the items back to their warehouse. Once I asked them about the refund and they asked the documentary proof (scanned copy of money receipt). I felt it useless as the item delivered to their doorstep is itself a proof that it was sent by a courier by paying some charges.

Yebhi.com sends me SMS on daily basis giving some or other promotion vouchers that can be used to get conditional discounts on purchases. Recently I have received two vouchers on consecutive days mentioning that it is applicable for “EVERYTHING”.But when I tried to purchase a juicer, it says that it is not applicable for this product. I expect transparency from yebhi.com mentioning exact terms & conditions with every offers or promotions.

Positives

1. Vast collections of varied categories.

2. Some or other promotions or discounts on daily basis.

3. Quick customer support.

4. Super quick delivery.

Negatives

1. Discrepancy in return shipment policy.

2. Lowest price not guaranteed. I have seen many products that are available at lower or discounted rates on other online portals.

3. Sluggish web-based customer support.

4. Promotion vouchers not clearly mentioned/ visible on website. You have to depend on other sites to check any offer or promotion (else you will be fooled by paying whole amount).

Recommendations

Despite all my bad experiences and negatives of this portal, I used to check it on regular basis to search for some new product of my choice. I am very much confused by their promotion vouchers and expect transparency. Either it should be discount for all or none. It should not be felt that you are being cheated or fooled.

I would recommend this portal with caution that please compares the prices from other portals or a store near you. Most importantly, check out thoroughly before purchasing or consult customer support as there may be a chance of promotion on your purchasing.

Khandani Rajdhani Review

 Try out something different...

My ratings: 2.5/5


Last year I have written a review of a restaurant in Bhubaneswar that serves unlimited thali meals and have several other attractions.
http://www.mouthshut.com/review/Sai-Bhog-Restaurant-Bhubaneshwar-review-rsquornrmn

On that review I got a comment that Rajdhani Restaurant is the pioneer in offering unlimited thali meals. I recently got a chance to have lunch at one of the Rajdhani Restaurant at Chandigarh.

Location

The restaurant is located at ground floor of DT Mall in IT Park . You can easily reach there by public or private conveyance. There are AC & non-AC buses running frequently from ISBT-43 (also originating from few other locations) that passes through almost all the major locations of Chandigarh.


The Khandani Rajdhani

Rajdhani is a chain of vegetarian thali restaurant and is present at over 33 locations in India and Middle East. It offers delicacies from Rajasthan and Gujarat. It is a pioneer brand of Mirah Hospitality, Mumbai.

Ambience

It was just an ordinary restaurant and there is nothing about ambience worth noticeable . Also, the furnishing and furniture was very ordinary.

As you enter, there is person in priest attire with a ‘tilak’ thali and applies tilak on everyone’s forehead. I asked him not to apply on my forehead and he keeps insisting that he will put a very small one (personally I don’t like this attitude of his). By the way, this Aarti and tilak is performed as an act of respect and love to seek blessings from God and to welcome the guests. Simply said, it is their way of saying ‘Atithi Devo Bhava’.

Service

The service may be anything but it was neither quick nor professional . The slow servicing may be because of the peak hour (noon time on Saturday) but there is no explained reason for unprofessionalism . The waiters were smiling, laughing, and murmuring among each other’s for unknown reasons. May be they were discussing about the guests that how they are eating or how much they are eating or how they don’t know about the offered dishes.

They were very poorly dressed in white shirt, and black waistcoat and trousers . They were rushing for each other as if roaming in a grocery market.

The cutlery was very simple with a large oval shaped thali with very smalls round bowls.

The best part or I should say the USP of their service was the hand wash procedure followed by them. A person with warm water came to our tables before and after the lunch to wash our hands in a pot adorned with rose petals .

Food

This is the most important part of a restaurant review and I was just satisfied (nothing amazing or extraordinary) in this category also. The food was divided into following categories:

Farsans : It is a Gujarati word, collectively used for snacks. We were offered Tirangi Pattice & Dhokla. The quality and taste was good.

Vegetables : There were four vegetables offered in this category. Surprisingly, one was bottle guard that I never expected being served in a restaurant. The taste was very ordinary and I don’t even remember taste of any of the vegetable dish.

Dal/ Kadi : There was two types of dal (rajasthani and gujarati) and one kadi . The bad thing was that all were sweet (except the rajasthani dal). I accept that sweetness is a part of Gujarati cuisine but it could be prepared in a neutral sweetness that is acceptable by all. If you are from northern part of India, you may not like any of the dishes present in this category.

Rice : There was steam rice and khichdi offered in this category. There was only one positive aspect of this offering that they pour ghee as if they are pouring water in a glass. The quality of the rice was very poor , I was expecting traditional basmati.

Bread : There was puran poli and tawa roti . For those who are not aware of puran poli, it is a sweet thick roti made up of wheat, gram & sugar. It was very tasty and the taste was further enhanced by the desi ghee poured over it.

Accompaniments : This category consists of the majority of the items and also increases the count of the offering in a thali . There was green chutney, red chutney, garlic chutney, pickle, papad and dahi vada. The ‘dahi vada’ was very tasty and since it was an unlimited meal, I took the liberty to have it twice.

Desserts : We were given three options in this category- Moong daal halwa, Spongy rasgulla & fruit srikhand . I opted for rasgulla which was good to taste. It would be better if we were allowed to have more than one dessert.

Final words & recommendation

As I had been to a similar and better place before, I entered in this restaurant with huge expectations. Alas, none of my expectations were met. It would definitely be a pleasure to visit for those with no expectations . The delicacies offered here are numerous but they have compromised somewhere on the quality. The reason may be because they want to make it affordable. You can nowhere get such a vast menu with unlimited offerings at just Rs.250 (approx.) .

For the first timers, it is 100% recommended as it will definitely be a totally different experience. For the repeaters, it is up to you to decide but it would be a nice twist from dining at usual restaurant.